FAQs

Frequently Asked Question

Customer Service

How, When, And Where Can I Schedule Or Attend One Of Your Training Seminars?

Our National training seminar tour runs each year from August through November. The rest of the year we hold open classes locally, in Colorado only. If you would like to schedule a private seminar for your company, please contact us in January or February, as that is when we begin scheduling our tour each year. The schedule typically fills up by mid-March, so the earlier in the year you call, the better of a chance you will have to get a date. We do not have a way to pre-book or get you on a 'list’ to contact for scheduling.

If you want to attend an open class or send your employees to one of our open classes, please check out the Schedule page on our website to view all open classes. You may also fill out the Seminar Information Request form to be notified about upcoming classes in your particular area.

Customer Service

Why Are The Seminars So Expensive?

The information you gain from our seminars is truly life-changing—not just for you and your company, but most importantly for your customers. The knowledge and skills you take away from a single class quickly prove invaluable, and most attendees recoup their costs almost immediately. While some have expressed concern about the price beforehand, we’ve never had anyone complete the course and feel it wasn’t worth the investment.

It’s also important to understand what goes into making these seminars possible. We travel across the country for four months straight, setting up in a new city nearly every day. For each class, our team loads and unloads over 70 furnaces and heat exchangers to provide you with the most comprehensive, hands-on training experience available. A tremendous amount of work, time, and energy goes into every stop on our tour, all to ensure that you walk away with practical, real-world expertise you simply can’t get anywhere else.

We encourage you to check it out for yourself—you’ll see firsthand why the value far exceeds the cost.

Customer Service

What Is The Cost Of Your Seminars?

The seminar runs on average from $1200-$1500 per person, depending on who is hosting the class and whether it is a private class or an open class. Open classes will specify the cost per person. If you are hosting a private class, the charge is approximately $1200 per person with a 25-person minimum/or minimum charge.

Customer Service

Can I Host A Private Seminar For My Company Alone?

Exclusive Private Class: We can arrange a private class exclusively for your company/organization. We will visit your location and train your employees or contractors.

Partner with Another Company: You can partner with another company (or two) in your area to share the costs of the training.

Host an Open Class: If you choose to host an open class, you will cover the class fee as per the contract and charge outside attendees accordingly (typically $1200-$1500 per person). Your company will handle registration and fulfillment. We will list the class on our schedule with your company as the ‘HOST’ for contact and registration. We’ll also notify our mailing list about the upcoming open class. The advantage of hosting an open class is that you can up-charge attendees to help offset hosting costs. You will also have access to our marketing materials, including flyers, brochures, and a fillable registration form.

Collaborate with Your Supplier: You can coordinate with your supplier to host a class. We work with several supply chains across the country. They would handle registration, pricing, and the facility, while signing the contract as the hosting company.

Customer Service

I Lost My Certification Card, Can I Get Another?

Yes, you can order a replacement from our Online Store. Your certification is good for 3 years. If you order a replacement within 3 years of completing the course, we can send you a new one. If it is after that time period, you will need to renew your certification by taking another course.

Get In Touch With Us

We offer educational programs and resources to equip individuals with the knowledge and skills needed to operate, maintain, and troubleshoot heat exchangers effectively in various residential settings.